Y5
Studio Address
We are located at Suite 19, D Rock Plaza, Beside Kado Estate Roundabout, Abuja FCT. 08179968691
Terms and Conditions
Appointments
Please note as a courtesy to all clients who will be after you it is important that you arrive early. Please make sure you arrive early and there is normally a leeway of 15 minutes. If you will be arriving more than 30 minutes late for the appointment, you might need to call to confirm if there is still an available spot or the need to reschedule the appointment.
Refunds policy
To confirm your booking, you must pay at least 50% upfront payment. At the end of the booking you will see a link that will ask that you make payment. If for any reasons, you are unable to make your appointment we would require 48 hours’ notice if you wish to get a refund. However, after 48 hours there will be no refund but you can reschedule your appointment to a day more suitable for you. If you experience a huge shed immediately after fixing your lash extensions, please kindly contact us and get it looked at and addressed within 5 days of installation at no extra cost. Please note that there will be no refunds. If there is for any reason for an allergic reaction to the eyelash extensions, we will be willing to remove the eyelash extensions at no other costs but will not offer a refund.
Cancellation policy
You can cancel your appointment 12 hours before the time however you will need to reschedule a suitable time for you. Like stated in in the refund policy there will be no refund unless 48 hours’ notice is given. You can cancel your appointment by clicking on the confirmation email or the reminder that you received.
Rescheduling policy
You can reschedule your appointment 12 hours before the time. You will not have to make a fresh payment as your deposit is still valid. The payment will be valid for 90 days from the day of the payment after which it will be forfeited. You can reschedule your appointment by clicking on the confirmation email or the reminder that you received
Eyelash extensions
To be eligible for a refill, please ensure you still have at least 50% – 40% of the lashes. If no lashes remaining, then it will be considered a full set.
Gift vouchers/Coupons/Offers
Any gift voucher or offer will be valid for the period that has been stated that it will last. A section for all codes has been provided for you while you make the online booking.